Send the code, the quantity and the port.
We reply with the applicable specification, the price against your quantity, and the production window. If you came from a product page, the code is already filled in.
A catalogue code in the subject line speeds this up — for example CSX-QP-03.
What to include
Product code or a link, company name and market, estimated quantity, size / colour / configuration, and any packaging requirement. Drawings and photos are welcome.
What happens next
We review structure and materials, confirm what can be adapted, and come back with a specification, a price and a lead time against your quantity and destination port.
Prefer email?
Write to Sophia@csxsports.com with the same details. Attachments up to 20 MB are fine, and we would rather receive your enquiry by email than lose it.
One reply, six numbers, no follow-up question.
An enquiry that names a code, a quantity and a port can be quoted in one pass. What we send back is the same six things every time, because those are the six things a buyer has to have before the item can go on a purchase order.
- Unit price against your quantity, stated on the same Incoterm as your enquiry.
- Minimum order for that code as specified, and what changes it.
- Production window in working days, plus the sampling step ahead of it.
- Packing method — carton count, dimensions and gross weight per carton.
- Specification sheet for the configuration quoted, so the drawing and the price match.
- What we would change if the target price is below the quote — tube, net grade or packing.
Three questions we get on the first email.
Can you quote without a drawing?
Yes. A catalogue code plus a quantity is enough to start — every code has a fixed reference specification behind it. A drawing only becomes necessary when you want the frame, the bend or the net changed, and even then a sketch with a few dimensions usually gets us to a first price.
What if my quantity is below the minimum?
Say so in the enquiry rather than leaving it out. A small quantity at a higher unit price is often workable, and it is a faster conversation than a quote you cannot place an order against.
How quickly do you reply?
Enquiries that name a code, a quantity and a port are answered during Shenzhen business hours, usually the same day. Enquiries that need a new specification take longer, because the answer requires a drawing before it requires a price.
Sophia Liu — Sales Manager
Email Sophia@csxsports.com · Phone +86 159 2704 3453 · WhatsApp +86 159 2704 3453
Shenzhen Chengshengxin Technology Co., Ltd · Room 206, Building 3, Pufeite Technology Park, Shanghenglang New Village, Dalang Street, Longhua District, Shenzhen, China